Featured Resource
Class 4 Gambling Harm Minimisation Training
Gambling Harm Minimisation Foundation Training
Hospitality New Zealand is committed to minimising gambling harm in Class 4 pubs and clubs…
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Featured ResourceMembers OnlyHealth and Safety 10 Step Toolkit
Health and Safety 10 Step ToolKit v2
Read and familiarise yourself with the information and the 10 steps involved in establishing a safety… -
Typsy
Hospitality New Zealand has partnered with Typsy e-Learning to provide:
Compliance training delivered consistently
Accessible learning for everyone… -
Responsible Service of Alcohol Standards
Everyone working in the hospitality industry plays a part in the duty of care, and host responsibility is integral to Manaakitanga; respect and care…
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Licence Controller Qualifications (LCQ)
Online Licence Controller Qualification
Hospitality New Zealand members and their employees can access a 100% online Licence Controller Qualification… -
Future Leaders Programme
The Future Leaders Programme develops the hospitality, and accommodation workforce, with a unique approach of engaging workers as soon as they enter…
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Wellbeing Support Services
We have resources and support services available for the wellbeing & mental health of our members and their employees.
Learn more -
Our Training Partners
Hospitality New Zealand's trusted Training Partners
View Training Partners -
Apprenticeships
What is Apprenticeship Boost?
Is a government initiative to help employers and businesses retain and bring on new apprentices.
Available… -
ServiceIQ
ServiceIQ helps thousands of Aotearoa New Zealand employers build great businesses, and employees develop great careers with top skills gained from…
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Ringa Hora Services
Ko ngā pae tawhiti, whāia kia tata
Ko ngā pae tata, whakamaua kia tina
The potential for tomorrow is determined by what we do today.
For many people… -
Members Only
Establishing a Sexual Harassment Policy 1.12
This information sheet and template is intended for use when Establishing a Sexual Harassment Policy.
Employers have a clear responsibility to… -
Members Only
Record of Safety Discussions Template
Record of Safety Discussions Template (ACC ThinkSafe)
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Members Only
Assistance Register for Accommodation Providers 13.3
Assistance Register for Accommodation Providers 13.3
During an evacuation, one of your guests/customers may need assistance.
The best way to… -
Members Only
Hazard Register Template
Hazard Register Template
This should get you started on the hazard register for your hospitality business.
Feel free to change any details so that… -
Members Only
Health and Safety Policy Template
Health and Safety Policy Template
The health, safety and welfare of all workers and visitors at your venue is of equal importance to all other… -
Members Only
Keeping Calm and Safe talking with people about the vaccination order
General Guidelines on Keeping calm and safe while talking to people about the Vaccination Order.
You are likely to experience colleagues and members… -
Members Only
Manager's Log 10.25
This useful tool has been designed to help communicate between day & night shifts and to help keep a comprehensive record of important information at…
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Members Only
Host Responsibility Implementation Plan 10.16
The Host Responsibility Implementation Plan has been prepared to assist members’ show how their Host Responsibility Policy is applied in practice in…
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Members Only
Staff Training & Template Training Log 10.18
The Sale and Supply of Alcohol Act 2012 (Act) requires District Licensing Committees (DLC’s) and the Alcohol Regulatory and Licensing Authority…
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Members Only
Drugs in Bars: A Guide for Licensees
This resource was created by the NZ Drug Foundation, in collaboration with Hospitality NZ, alongside other key stakeholders including the Health…
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Members Only
Mental Health Information for Hospitality Businesses in New Zealand
Mental Health Information for Hospitality Businesses in New Zealand
Mental Health is high on a lot of people’s priority lists for their staff… -
Members Only
Induction & Onboarding Package
The Resource Library now features a consolidated resource package, bringing together a wealth of information to support your Induction & onboarding…
