24 Hour Sexual Harm Helpline Launched

5 Nov 2018

Safe to Talk (Kōrero mai ka ora), is New Zealand’s first free 24/7 phone help line for sexual harm support and information. It's a confidential free service for anyone living in New Zealand who has been affected by sexual harm (including sexual violence, abuse or harassment). The number is 0800 044 334.

The service also includes options for text, email, and secure web-chat via the website www.safetotalk.nz

The support service is available to both those who need help themselves and to those seeking help on behalf of someone else – this includes hospitality venue management and staff that may need to refer customers to a suitable and trusted safe place, and also to get advice and help if they need it when dealing with a sexual harm situation regarding their customers - or themselves.

As part of Host Responsibility, Hospitality New Zealand recommends all our members to note this new service is now available and keep advertising material about the service at your establishments, whether that be posters displayed in bathrooms,(or where other social responsibility messages might usually be displayed), or Safe to Talk cards at the bar.

Safe to Talk could be added into your Host Responsibility policies, and could also be included in staff training and inductions.

Please email promotions@safetotalk.nz to let them know how many posters/cards you’d like and these will be sent to you free of charge.

Safe to Talk can provide sensitive and practical guidance to help get someone affected the right support. How concerned others respond to those in need can make a huge difference to the person affected.

Hospitality New Zealand members should contact their Regional Manager if they require further information.

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