MEDIA RELEASE: Let’s Talk Hospitality 2020

4 Aug 2020


4 August 2020

Let’s Talk Hospitality 2020 - Hospitality New Zealand gives the Government its key priorities for the Survive, Revive & Thrive strategy.

Hospitality New Zealand has today released its election priorities, highlighting nine key areas the incoming Government should consider, so that the country’s hospitality sector is well positioned to survive, revive and thrive over the next three years.

The association’s proposal, Let’s Talk Hospitality 2020, seeks immediate targeted action from the Government, to compensate for the disproportionate hit the $14 billion hospitality industry has suffered due to the impact of the COVID-19 pandemic.

Hospitality New Zealand Chief Executive, Julie White says “The providers in the Accommodation and Food and Beverages sector play a critical role in New Zealand’s economy and cultural make up. Our industry does not exist in isolation, but we desperately need a strategic and targeted approach from the incoming Government in order to get through the challenges ahead of us.”

Based on the current climate and conditions of hospitality businesses across the nation, Hospitality New Zealand has outlined the following actions as key priorities for the sector:

- A targeted hospitality industry support package

- The establishment of a Minister of Hospitality

- Regulatory revision of the sector

- A regulated framework for short-term rental accommodation

- Infrastructure support surrounding freedom camping

- Incentivising hospitality career pathways and investing in training

- Introducing a nationwide approach to the funding of tourism infrastructure

- Supporting the Sustainability Commitment across all sectors

- Improving Class 4 Gaming policy

“As the voice of the hospitality industry, the recommendations we’ve put forward in Let’s Talk Hospitality acknowledges the complexities and the diversity of those operating within our sector – from cafes and restaurants to hotels, motels, pubs and bars and gaming – providing a pathway to enable Kiwi hospitality businesses to thrive once again.”

Let’s Talk Hospitality also identifies the disparity between the industry’s significant economic contribution and existing Government support. While the food services and accommodation sectors collectively contribute over $6 billion to GDP and employ over 170,000 people across 22,000 businesses, in recent years the sector has seen increased fees, the introduction of complex regulations and poor Government policy.

“The outlook for our sector remains bleak without additional Government assistance. Our proposed recommendations are critical – because in a pre-COVID era, hospitality and tourism have underpinned economic growth in New Zealand.

“The $40 billion hospitality tourism sector was one of the first hit by COVID-19, and likely to be one of the last to recover due to continued border closures. We’re asking the Government to develop strategies, support systems and governance that understands and values the hospitality sector and the critical role it plays in New Zealand’s cultural fabric, economy and tourism,” concludes White.

Read Let’s Talk Hospitality 2020 here


For media enquiries, please contact:

About Hospitality New Zealand

Hospitality New Zealand is Aotearoa’s leading nationwide hospitality industry association covering commercial accommodation and food and beverage businesses. It is a not for profit organisation, which currently supports over 3,000 members across the country. The association was first formed in 1902 as the United Licensed Victuallers Association, and has consequently been helping New Zealand’s small businesses and communities for over a century. To find out more, visit, or connect with Hospitality New Zealand on Twitter, Facebook, Instagram or LinkedIn.

MEDIA RELEASE: Extending current restrictions will mark the end for some hospitality operators says Hospitality New Zealand
14 Sep 2020
The Government’s decisions today to keep current restrictions across the entire country (until Monday, 21 September at 11.59pm) could be the nail in the coffin for struggling operators, says Hospitality New Zealand.
Read More
MEDIA RELEASE: Hospitality Leader Shines Bright
9 Sep 2020
Hospitality New Zealand has announced Sara Tucker, currently External Relations Director at Lion NZ, as this year’s Hospitality New Zealand Hall of Fame recipient.
Read More
MEDIA RELEASE: Extension of Alert Level 2.5 incredibly challenging for the hospitality sector – Hospitality New Zealand urges government to relax 10 person cap on Auckland social gatherings
4 Sep 2020
Extension of Alert Level 2.5 incredibly challenging for the hospitality sector – Hospitality New Zealand urges government to relax 10 person cap on Auckland social gatherings
Read More
MEDIA RELEASE: Today's announcement puts the Hospitality sector's survival under threat - targeted support is required
25 Aug 2020
The Government’s decisions today to extend Auckland’s Level 3 lockdown restrictions (until Sunday, 30 August at 11.59pm) and keep the rest of the country in Alert Level 2 is hugely disappointing and frustrating for the hospitality industry, says Hospitality New Zealand.
Read More