1. Acceptance of Terms and conditions:
a) Members agree to be bound by these terms and conditions.
2. Future amendment of terms and conditions:
a) Hospitality NZ may amend these conditions in whole or in part from time to time in our sole discretion.
b) Hospitality NZ recommends that members check these terms and conditions on a regular basis.
c) Amendments will be effective immediately upon posting of the amended terms and conditions on Hospitality NZ’s website or on new terms being accepted on. Members are responsible for ensuring they are familiar with the latest version of the terms and conditions.
d) Members agree to check the terms and conditions each time they use the Hospitality New Zealand services and will be taken as accepting the then current terms and conditions.
3. Membership Application:
a) Applications for membership are confirmed by the Board of Hospitality NZ who delegate authority to Management of Hospitality NZ.
b) Membership applications may be rejected by the Board in its absolute discretion. If this occurs, the applicant shall be informed within three months of application but the Board shall not be obliged to give reasons for any rejection of membership.
4. Rules of Hospitality NZ:
a) All Hospitality NZ members agree to abide by the rules of Hospitality NZ including the Code of Ethics, as registered with the Registrar of Incorporated Societies as well as these terms and conditions. These are available on the Hospitality NZ website or anytime upon request.
5. Term of Membership for new members:
a) All new members agree to a minimum term of membership with Hospitality NZ of 12 months.
6. Payment:
a) A membership shall be an annual membership subscription paid by invoice or by monthly direct debit payments where an additional monthly administration fee applies.
b) Membership rates are subject to an annual review and as such may increase each membership year.
c) Non-payment of an annual or monthly subscription and other monies due to Hospitality NZ that remain in arrears for three months will result in the membership being cancelled effective immediately.
d) Where a membership is cancelled pursuant to clause 6(c), the member will remain liable for the full amount of outstanding annual or monthly subscription and other monies due to Hospitality NZ.
e) A reminder of overdue payments will be sent to the member concerned before membership is cancelled. Please note that this may also impact any preferential member rates offered to the member from Hospitality NZ’s partners and preferred suppliers.
7. Termination of Membership:
a) The Board of Hospitality NZ, in its sole discretion, may determine and terminate a current membership which may bring Hospitality NZ and the wider hospitality industry into disrepute. If this occurs, a member will be notified of this in writing, and is entitled to provide a written statement to the Board supporting its continued membership with Hospitality NZ.
8. Resigning Membership:
a) A member may resign by giving notice of resignation to Hospitality NZ and payment for any outstanding subscriptions or invoices due is made. No refunds can be made for resignations made part way through the subscription year.
b) For the avoidance of doubt, a member who resigns after commencement of the next subscription year is liable for the full amount of the annual subscription when the notification of resignation is received by Hospitality NZ.
c) Clauses 8(a) and (b) do not apply where members resign because of a business closure, which for the avoidance of doubt is different from a sale and/or transfer of business.
9. Automatic roll-over:
a) Hospitality NZ memberships automatically renew on the anniversary of the day it started, the same day your application was accepted. If unsure, members can contact Hospitality NZ to confirm their anniversary date.
10. Benefits and Services:
a) The benefits and services of membership will only be available while membership is financial. All benefits and services of membership (including access to the legal adviser) cease when the account becomes overdue.
b) Membership is financial only when the subscription is current and paid up.
c) Access to legal advice and representation for personal grievances is not included as part of membership benefits for the first 90 days of membership. At the sole discretion of Hospitality NZ, this may be provided at a reduced additional cost of: i. $1,000.00 plus GST where a matter is resolved before mediation, which includes the following activities: reviewing all relevant documents, teleconference attendance, correspondence, and drafting a substantive letter.
ii. $1,500.00 plus GST where a matter is resolved before mediation and includes all activities listed at clause 10 (c)(i) plus the drafting of a record of settlement.
iii. $3,000.00 plus GST where the matter is taken to mediation, which includes all activities listed at clause 10 (c)(i) and (ii) plus preparation, attendance and travel to mediation, but excludes disbursements such as flights, accommodation and taxis.
11. Intellectual and copyright:
a) The information provided by Hospitality NZ is the copyright and intellectual property of Hospitality NZ (except for information published by other parties) and is only for the confidential use by a member for the business covered by their Hospitality NZ membership.
12. Sale and purchase of hospitality business:
a) Members who pay their annual subscription in monthly instalments;
i. Where a member who pays their Hospitality NZ annual subscription in monthly instalments sells their hospitality business, Hospitality NZ will not refund the membership fees that have been paid up to that date.
ii. Unless otherwise agreed to between the member and Hospitality NZ, the member shall remain liable for the balance of their annual membership term.
iii. Hospitality NZ may in its sole discretion, waive the remainder of the members membership term where the purchaser of the member’s business becomes a member of Hospitality NZ within 30 days of purchasing the members business.
b) Members who pay their annual subscription annually; i. Where a member who pays an annual membership sells their hospitality business, Hospitality NZ will not refund the remainder of the members membership. Hospitality NZ may, in its sole discretion, refund the remainder of the members membership term.
c) Where a member sells their hospitality business and the purchaser joins Hospitality NZ, the purchaser membership is treated as new and shall be subject to clauses 5(a) and 10(c), regardless of any other arrangement made between the seller and purchaser.
d) Where a member sells their hospitality business and purchases another hospitality business, their Hospitality NZ membership will not transfer. Where they re-join Hospitality NZ, their membership is treated as new and shall be subject to clauses 5(a) and 10(c).
13. Privacy:
a) All Hospitality NZ members agree that the information they provide may be used by Hospitality NZ:
i. for administrative purposes; and
ii. to provide the member with information relevant to their business, including products and services offered; and
iii. this includes disclosure of this information to third parties if it is considered to be consistent with or beneficial to the member’s business or to the hospitality sector.